Thank you for choosing Subumi! We are delighted to serve customers around the world. Please read our shipping policy below to understand how we handle your orders.

### *Shipping Coverage*
We offer *global shipping*! However, there are a few countries where we currently cannot ship. If you're in one of these regions, we'll contact you directly to discuss alternative options.

### *Order Processing Times*
- All orders are processed within *2-3 business days*.
- Please note that orders are *not shipped or delivered* on weekends or public holidays.
- During peak periods, processing times may be slightly delayed, but we’ll keep you informed via email or phone if there’s any significant delay.

### *Shipping Rates & Delivery Estimates*
- Shipping costs will be calculated and displayed at checkout, based on your location.
- *Estimated delivery times*:
  - *Domestic (India)*: 3-5 business days
  - *International*: 7-14 business days
- Please note, delivery times may vary depending on your location, and external factors like weather or customs processing can occasionally cause delays.

### *Shipment Confirmation & Tracking*
- Once your order ships, we’ll send you a *Shipment Confirmation email* with tracking information.
- *Tracking details* may take up to *24 hours* to activate, so don’t worry if they’re not immediately available.

### *Customs, Duties, and Taxes*
- Please note that *Subumi is not responsible* for any *customs fees, duties, or taxes* that may apply to international orders.
- Any customs-related charges incurred during or after shipment are the responsibility of the customer. We recommend checking with your local customs office for more information.

### *Damaged or Lost Items*
- While we take great care to package your order securely, Subumi is not liable for any *damages or loss* that may occur during shipping.
- If your item is damaged or lost, please *contact the shipping carrier directly* to file a claim. Be sure to retain all packaging materials and the damaged product when submitting a claim.

### *Contact Us*
If you have any questions or need assistance with your order, don’t hesitate to get in touch. We’re here to help!

- *Address*: 118-B, First Floor, Shahpur Jat, Delhi, 110017, India
- *Email*: [info.subumi@gmail.com](mailto:info.subumi@gmail.com)

We appreciate your business and are committed to ensuring your experience with Subumi is seamless and enjoyable. Thank you for shopping with us!